The software required for operating a teleworkstation platform is a complex variable.
Choice of the operating system (OS) should take into account the need for adequate management of everything connected with network or web connection (protocols, security, etc.). It must also be as stable and reliable as possible, easy to use, and include a valid technical assistance service.
The most suitable choice for telework would seem to be Windows 2000, an evolution of the older Windows NT (Windows 95, 98, and Me are more suitable for home and family use), which fills all of the criteria set forth above.
In theory, UNIX is another excellent choice, from the technical point of view, for a field such as telework, but its relatively small-scale distribution (and consequent technical assistance problems) and its greater complexity in terms of everyday use are serious drawbacks.
The specific applications for use in telework sessions should be considered separately.
It is practically impossible that a company will find a single ready-made software package that fully meets its telework needs, and therefore it will almost inevitably commission a specialized software house to develop a program tailored to its specific requirements.
In this context, let us mention that certain specialists in telecommunications and telework applications (SIT, Nodalis, etc.) offer job-ready full-service telework platforms comprising both software and hardware.
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